Specialist Outsourcing Services (SoS)

All businesses evolve and grow, they often find that they have small, sub-scale teams undertaking niche tasks or functions which are no longer core to their business. Whilst the capability may still be required in some form, this can lead to an increased management overhead and a negative impact on profitability.  Alternatively there may be a requirement for a particular skillset outside of core competencies which is needed for a specific site or project.

ISG has over 15 years experience in providing Specialist Outsourcing Services, taking over the employment and management of business functions and teams and incorporating them into the ISG structure, reducing cost and overheads whilst merging the teams with our own resources to maximise productivity and customer satisfaction.


ISG’s Specialist Outsourcing Services cover a number of different disciplines aligned to IT infrastructure and support.  We work within UK employment law and are very experienced in TUPE regulations (Transfer of Undertakings Protection of Employment), having taken on responsibility for over 100 staff and services from companies such as KPMG, BT, Centrica, The AA, and PRS. Previous clients have recognised the benefits from transferring the following services and staff to ISG.

  • IT Service Desk
  • Network Management
  • IT Engineering Functions
  • Structured Cabling Engineers
  • Project Management & PMO Functions
Provision of on-site. resident engineering resource to provide rapid moves, adds, changes and incident management to large sites with a critical dependency on infrastructure in a fluid and ever-changing environment, especially relevant in the call centre and data centre environments. Based in core sites around the UK providing support to physical and logical change requests as well as incident management where key items of equipment and consumables require repair or replacement.



Network Infrastructure consultancy and design providing the right technology solutions for your business.


Planning and implementation services with large scale rapid deployment capability across UK and Europe.


24/7 Remote network monitoring, support, systems maintenance and UK wide break-fix services.



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