Ensuing the uptime of your IT infrastructure is key to the success of any organisation. ISG Technology offer a comprehensive range of support services to ensure our customers gain maximum benefit from the investment made in their network & IT infrastructure.
NETWORK MANAGEMENT
ISG’s 24x7x365 Network Operations Centre offers a full suite of support & network security services to maximise the performance and uptime of your IT infrastructure with core services including:
- Network administration
- Remote monitoring and support
- Firewall Configuration
- Vulnerability Assessment
- DDoS
- Patch management
- Capacity Management
- Performance Management
- SLA reporting
ISG stand apart from the competition when it comes to supporting our clients network infrastructure as we also support the physical infrastructure such as the copper and fibre optic cabling which inter-connects all the active equipment. Generally, this does not fail frequently but when it does it can have catastrophic effects on a business’ ability to trade At ISG we can provide an SLA backed support contract to ensure that we rapidly attend, survey the damage and dispatch the correct team with emergency materials holding to get your network back up and running in the shortest possible time.
CABLING SUPPORT
BREAK-FIX MAINTENANCE
On-site engineering support with spare equipment within an agreed SLA, available across the UK, providing 24×7 cover with engineer to site in as little as 4-hours. ISG’s network of dedicated maintenance engineers along with our UK wide storage and logistics services ensure that when an item of equipment fails you have the peace of mind that an engineer will be on-site with the correct spare parts to replace, reconfigure and test, leaving you fully operational with the minimum of downtime.
Design
Network Infrastructure consultancy and design providing the right technology solutions for your business.
Deploy
Planning and implementation services with large scale rapid deployment capability across UK and Europe.
Manage
24/7 Remote network monitoring, support, systems maintenance and UK wide break-fix services.
News
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