Maximise your network uptime & profitability with ISG TOTAL CARE network infrastructure management.
24/7 proactive IT infrastructure monitoring support, remote network management, cloud servers and storage. Service Desk and Hardware break-fix including all cabling infrastructure.
SERVICE DESK
- 24×7 Managed Services
- ITIL Framework
- Full Suite of NOC Services
- Comprehensive SLA Reporting
- White labelled services
- Single Point of Contact
REMOTE NETWORK MANAGEMENT
- 24×7 NOC Services
- Network and Security Device Monitoring Bandwidth Analysis
- Alert Management
- Firmware Updates
- Configuration and Change Management
DATA CABLING SUPPORT
- Small scale repairs through to multi- day projects
- Experienced, security cleared engineers
- 4hr critical response available
- All work delivered to industry standards
ON-SITE SUPPORT
- UK-wide engineering coverage
- On-site hardware repair and replacement
- 24×7 Availability
- Dedicated on-site engineering
- SLA reporting
REMOTE SERVER MANAGEMENT
- 24×7 NOC ServiceS
- Server and Storage Monitoring and Support
- Alert Management
- Capacity Management
- Critical Patch Management
- Back Up Monitoring
We provide the best in class service across a wide range of products and solutions, tailored to meet the specific needs of your business and under-pinned with rigorous SLAs.
