+44 (0)1784 485 200 info@isg-technology.com

TOTAL CARE

Managed Network Services

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Maximise your network uptime & profitability with ISG TOTAL CARE  network infrastructure management.

24/7 proactive IT infrastructure monitoring support, remote network management, cloud servers and storage. Service Desk and Hardware break-fix including all cabling infrastructure.

Network Infrastructure Management
SERVICE DESK
  • 24×7 Managed Services
  • ITIL Framework
  • Full Suite of NOC Services
  • Comprehensive SLA Reporting
  • White labelled services
  • Single Point of Contact
REMOTE NETWORK MANAGEMENT
  • 24×7 NOC Services
  • Network and Security Device Monitoring Bandwidth Analysis
  • Alert Management
  • Firmware Updates
  • Configuration and Change Management
DATA CABLING SUPPORT
  • Small scale repairs through to multi- day projects
  • Experienced, security cleared engineers
  • 4hr critical response available
  • All work delivered to industry standards
Managed IT Services
ON-SITE SUPPORT
  • UK-wide engineering coverage
  • On-site hardware repair and replacement
  • 24×7 Availability
  • Dedicated on-site engineering
  • SLA reporting
REMOTE SERVER MANAGEMENT
  • 24×7 NOC ServiceS
  • Server and Storage Monitoring and Support
  • Alert Management
  • Capacity Management
  • Critical Patch Management
  • Back Up Monitoring

We provide the best in class service across a wide range of products and solutions, tailored to meet the specific needs of your business and under-pinned with rigorous SLAs.

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