Retail Technology Solutions
Delivering best-of-breed technologies for Retail customers
Whether shopping online, in store, or on a mobile device, customers expect access to the same wealth of information and a consistent experience across all channels. Digital expectation is impacting retail sales and forcing companies to find new and more effective ways to improve customers’ experience.
Check some of our customers digital transformation stories:
Digital Transformation Project for One of the world’s largest retailers
The Digital Transformation Project, the largest single project completed by ISG Technology in our 36 years of trading history, was undertaken by the retailer to meet the ever-increasing network and technology requirements of the modern store environment. The scope of this project involved the entire technology refresh of the retailer’s LAN & WAN infrastructure covering 3,000+ sites across the UK.
ISG was contracted to deliver all on-site professional services including survey, audit, remedial works, voice deployment, LAN/WAN pre-staging, logistics, deployment, configuration, testing and floor-walking services. On completion of the deployment phase, ISG Technology undertook post installation RF surveys and remedial optimisation.
ISG Technology now provides the contracted maintenance of the entire network estate on a 4-hour on-site response.
“ISG Retail Store Services (RSS) comprise the design, deployment and long-term support and management of virtually any retail store technology”
Some examples of our Retail Store Service successes:
Supermarket – 12,000 APs over 2,200 outlets and ongoing support with 500+ new surveys
Fashion chain – over 3,000 Meraki APs to 550 UK & Ireland stores in less than 6 months
Retail – circa 300 Meraki APs to 200 stores in 6 weeks.
Case Study: Major High Street and Online Retailer
Case Study: One of the world’s largest retailers – IT Retail Services
Case Study: One of the UK’s largest Independent retailers
Case Study: One of the world’s largest retailers
Network Services Design, Deployment and Management of IT infrastructure.
WI-FI SERVICES
SMART DIGITAL SOLUTIONS
NETWORK INSTALLATIONS
NETWORK MANAGED SERVICES
STRUCTURED CABLING
SPECIALIST OUTSOURCING SERVICES
Design
Network Infrastructure consultancy and design providing the right technology solutions for your business.
Deploy
Planning and implementation services with large scale rapid deployment capability across UK and Europe.
Manage
24/7 Remote network monitoring, support, systems maintenance and UK wide break-fix services.
News
Ensuring Business Operation & Continuity
Total Care Managed Services - ISG offers 24/7 network management to maximise uptime and performance ensuring business operation & continuity.
Confessions of a Wi-Fi Maintenance Engineer
There are some unusual challenges involved in Wi-Fi BreakFix maintenance which makes this a great market for resellers wanting white-label partners.
Hospitality & Leisure Technology Solutions
Smart Dining Technology Solutions are the quickest and most consistent method of engaging with such customers, be that remotely or whilst in-store.
How to plan a great Wi-Fi experience for your business. In business Wi-Fi, planning for capacity, not just coverage, is critical
Do you have clear visibility of your entire estate?
Where there are unknowns there are risks..
GDPR will directly affect all companies collecting personal data which in this digital era is just about every business!
How secure is your network from ransomware?
Total Quality Assurance Award - by Intertek
ISG Technology has been awarded..
Biometrics - Reducing the risk of identity fraud
A faster, easier and more secure authentication process.
Car dealerships - 5 tips to increase sales and gain customer loyalty
Virtual reality experience will be standard practise.
The cars may be parked but your IT certainly shouldn't be
Customers now expect guest Wi-Fi and being able to connect isn’t enough.
ISG Total Care - Can you afford IT downtime?
Sit for a moment and consider who depends on your IT every hour of every day
Enhance customer experiences and increase their loyalty
Engage More Customers, Deliver Better Business Results.
Connected Retail: Are you connecting at every step of the buying journey?
They say you can’t be all things to all people, or in a million places at once.
The importance of understanding consumer behaviour
Driving personal & connected engagements
Retail Network Security: Are your customers and your business safe?
Are your customers safe?
Enhance Your Retail Customer Experience
In partnership with Zebra Technologies.
We take a look at the impact technology is having in the retail industry.
ISG has successfully passed the ISO 27001 and ISO 20000-1 re-certifications in April 2016.
WestBridge Back ISG £10.5M Buyout
“It is with great pleasure that I now confirm the completion of a Secondary Management Buyout..."