Smart Dining Technology Solutions are the quickest and most consistent method of engaging with such customers, be that remotely or whilst in-store.
Key to increasing revenues and market share is creating an in-store experience that encourages customers to dwell for longer and return more frequently.
It is a fact that improving the overall customer experience, with an omni-channel approach to sales, providing the customer with a seamless shopping experience whether shopping online, from a desktop or mobile device or in a bricks and mortar store, is key to customer loyalty and driving top line growth. Utilising analytics tools helps brands to understand their customers’ profiles and dining patterns and will integrate the online and offline experience through real-time communications.
Internet of Things
Alongside driving top line growth, it is also important to increase in-store productivity and reduce wastage whilst adhering to the necessary regulations. Utilising smart technology such as biometric time & attendance clocks and IoT connected devices such as fridges, ovens and sensors can all assist in achieving these goals.
Smart Dining Digital Transformation
To enable this change organisations are leveraging their existing legacy networks, adding new technologies faster than ever before. ISG have many years of experience in this sector, bringing together solutions from multiple vendors and partners into a single solution tailored to suit our clients’ needs. Fully designed, deployed and managed in-house by our teams of designers, project managers and installation & support engineers.
ISG work with QSR and Casual Dining customers bringing the latest technology to life, allowing clients to adapt to the ever-changing requirements that will help retain customers, improve revenues & efficiencies whilst reducing waste.