+44 (0)1784 485 200 info@isg-technology.com

Smart Dining Technology Solutions

The QSR (Quick Service Restaurant) or Fast Food customer has become far more tech savvy and selective of the locations they frequent. The digital transformation of quick service restaurants, seamlessly integrating mobile applications and online ordering with various delivery or click and collect options, all linked to the brand’s loyalty programs allows customers to trade across a fully personalised omni-channel platform. Read more.

Customer Experience

Enhancing the customer experience in store and online, increasing dwell times, revisit rates and average spend with the use of smart technologies including enterprise class guest Wi-Fi solutions with CRM integration and guest entertainment.

Internet of Things

Process automation for ordering solutions, biometric time and attendance solutions and Queue busting mobile point of sale solutions are improving revenue opportunities whist also helping to reduce the overall operational costs.

Omni-channel

Multi-channel approach to sales that seeks to provide the customer with a seamless shopping experience whether the customer is shopping online from a desktop or mobile device, by telephone or in a bricks and mortar store.

“ISG Technology delivered a successful PoS replacement implementation across 54 sites in the UK over a six-month project schedule. The key to their success was through communication combined with excellent on site service delivery.”

 

KFC – Yum! Restaurants International.

Design

Network Infrastructure consultancy and design providing the right technology solutions for your business.

Deploy

Planning and implementation services with large scale rapid deployment capability across UK and Europe.

Manage

24/7 Remote network monitoring, support, systems maintenance and UK wide break-fix services.

 

News
____

Smart Dining Technology Solutions

Smart Dining Technology Solutions enhance the customer experience.

Read More

Wi-Fi Capacity vs Coverage

In business Wi-Fi, planning for capacity, not just coverage, is critical

Read More

Do you have clear visibility of your entire estate?

Where there are unknowns there are risks..

Read More

GDPR - It’s a Game Changer

Are you getting ready for the arrival of General Data Protection Regulation?

Read More

Don't Be Held to Ransomware!

How secure is your network from ransomware?

Read More

Total Quality Assurance Award - by Intertek

ISG Technology has been awarded..

Read More

Biometrics - Reducing the risk of identity fraud

A faster, easier and more secure authentication process.

Read More

Car dealerships - 5 tips to increase sales and gain customer loyalty

Virtual reality experience will be standard practise.

Read More

Dealerships - The cars may be parked but your IT certainly shouldn't be

Customers now expect guest Wi-Fi and being able to connect isn’t enough.

Read More

ISG Total Care - Can you afford IT downtime?

Sit for a moment and consider who depends on your IT every hour of every day

Read More

Enhance customer experiences and increase their loyalty

Engage More Customers, Deliver Better Business Results.

Read More

Connected Retail: Are you connecting at every step of the buying journey?

They say you can’t be all things to all people, or in a million places at once.

Read More

The importance of understanding consumer behaviour

Driving personal & connected engagements

Read More

Enhance Your Retail Customer Experience

In partnership with Zebra Technologies.

Read More

All Change in Retail

We take a look at the impact technology is having in the retail industry.

Read More

ISG Awarded Renewed ISOs

ISG has successfully passed the ISO 27001 and ISO 20000-1 re-certifications in April 2016.

Read More

WestBridge Back ISG £10.5M Buyout

“It is with great pleasure that I now confirm the completion of a Secondary Management Buyout..."

Read More
Case Study: KFC

Case Study: KFC

KFC (Yum! Brands) Technology Refresh Project.
Read More