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Retail Solutions

The Connected Retail Store

How ISG Technology can connect your retail outlet.

Retail Solutions by ISG Technology

Consumers now demand a seamless shopping journey in which the web, mobile channels and physical stores overlap. Whether shopping online, in store, or on a mobile device, customers expect access to the same wealth of information and a consistent experience across all channels.

Social media, mobile applications and devices are directly impacting retail marketing and sales and forcing companies to find new and more effective ways of reaching and retaining customers.

Retailers are investing in in-store navigation capabilities. In addition to the opportunity to better understand shopping habits, this technology is incredibly powerful as it enables the retailer to engage with shoppers just moments before potentially making a purchase.

Retailers must be prepared to enter a new phase of mass personalisation. Stores have struggled to replicate the level of personalisation that can be found online. However, recent advances in beacon technology mean that targeted, real-time offers are now a reality. The combination of shopper enthusiasm and technological capability means that stores should be looking to take personalisation to new heights, driving both customer loyalty and spend.

ISG Technology Retail Store Services comprise the design, deployment and long-term support and management of retail store technology. We can provide every aspect of technology deployment for stores, warehouses and offices; new builds, refits or refurbishments.

The Power of Retail Technology

The retail market is now heavily influenced by technology.

Check out this survey which shows the top challenges for retail organisations and how technology plays a huge role in addressing current business needs.

ISG Technology Retail Store Services comprise the design, deployment and long-term support and management of retail store technology. We can provide every aspect of technology deployment for stores, warehouses and offices; new builds, refits or refurbishments.

Case Study Retail

Case Study: Retail

Retail Digital Transformation Project.
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Network Solutions

Retail is the rapid and continuing convergence of digital and physical channels. Channels merge into a single, seamless, branded shopping experience for the new shopper generations with very little patience and huge expectations.

Connectivity

In today’s connected world, competitors are far more visible, so retaining customers is just as important as gaining new ones, even in the business-to-business world. Digitalisation and analytics are the answers to staying ahead of the curve.

Security

Traditional endpoint security has failed to keep up with today’s threats and is exposing organisations to unacceptable levels of risk. Concerns over privacy and security must be addressed. It’s time for smarter, next-generation malware prevention to replace traditional defences.

“ISG Retail Store Services (RSS) comprise the design, deployment and long-term support and management of virtually any retail store technology”

Some examples of our Retail Store Service successes:

Supermarket – 12,000 APs over 2,200 outlets and ongoing support with 500+ new surveys
Fashion chain – over 3,000 Meraki APs to 550 UK & Ireland stores in less than 6 months
Retail – circa 300 Meraki APs to 200 stores in 6 weeks.

Design

Network Infrastructure consultancy and design providing the right technology solutions for your business.

Deploy

Planning and implementation services with large scale rapid deployment capability across UK and Europe.

 

Manage

24/7 Remote network monitoring, support, systems maintenance and UK wide break-fix services.

 

News
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Don't Be Held to Ransomware!

How secure is your network from ransomware?

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Total Quality Assurance Award - by Intertek

ISG Technology has been awarded for Total Quality Assurance by Intertek.

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Virtual reality experience will be standard practise.

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ISG Total Care - Can you afford IT downtime?

Sit for a moment and consider who depends on your IT every hour of every day

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Enhance customer experiences and increase their loyalty

Engage More Customers, Deliver Better Business Results.

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Connected Retail: Are you connecting at every step of the buying journey?

They say you can’t be all things to all people, or in a million places at once.

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The importance of understanding consumer behaviour

Driving personal & connected engagements

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Enhance Your Retail Customer Experience

In partnership with Zebra Technologies.

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All Change in Retail

We take a look at the impact technology is having in the retail industry.

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ISG Awarded Renewed ISOs

ISG has successfully passed the ISO 27001 and ISO 20000-1 re-certifications in April 2016.

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WestBridge Back ISG £10.5M Buyout

“It is with great pleasure that I now confirm the completion of a Secondary Management Buyout..."

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